Privacy Policy

1. Introduction

Welcome to Impressia Food Items (IFI). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with us online or offline.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name
• Email address
• Phone number
• Delivery address
• Payment details (if applicable)
• WhatsApp contact (if used for orders)

b. Non-Personal Information

• Browser type and version
• IP address
• Device type
• Pages visited and time spent
• Cookies and usage data

3. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you about your orders or inquiries
• Improve our website and services
• Send updates, offers, or newsletters (only if you opt in)
• Ensure compliance with legal obligations

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

• Delivery partners to fulfill your orders
• Payment gateways to process transactions securely
• Marketing tools (like WhatsApp or email services) to send updates (only with your consent)
• Legal authorities if required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Secure servers and encrypted connections
• Access control and password protection
• Regular monitoring and updates

6. Cookies

Our website may use cookies to:

• Enhance user experience
• Track website performance
• Remember your preferences

You can disable cookies in your browser settings if you prefer.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications
• Contact us for any privacy-related concerns

To exercise these rights, email us at: impressiafooditems@outlook.com

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” 20/06/2025.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
📧 impressiafooditems@outlook.com
📞 9011042420